This Shipping Policy of At Tarbeeyah (“we”, “us”, “our” or “At Tarbeeyah”) governs the method of shipping of the Products sold on [https://attarbeeyah.com] (“Platform”).
Should there be any inconsistency between this Shipping Policy and the Privacy and Refund Policy, this Shipping Policy will take preference.
1 DELIVERY OPTIONS
1.1 The shipping will be fulfilled on working days (from Sunday to Thursday). Product(s) links are usually emailed within two (2) working days to the email address provided on check-out.
(a) Shipping is free of cost.
1.3 If you have not received the Product(s) within the estimated delivery time specified in the dispatch confirmation, you should contact us via our website or by email or by WhatsApp (details are available here: Contact Us).
1.4 Orders can be delivered throughout the world.
1.5 No deliveries will be made on public holidays and during weekends
1.6 For more information, please Contact Us.
2 EMAIL NOTIFICATIONS
2.1 We will send updates by email, so you can stay updated on your delivery.
2.2 Once we have emailed you the product links, we’ll send you an email confirmation. This will include your order number. You may receive about two (2) notifications per Product on your order.
3 CHANGE ORDER
3.1 Once your order has been prepared for dispatch or has been dispatched, we may be unable to change the email address.
3.2 If you have not received your product links via email, please Contact Us.
4 TRACKING ORDER
4.1 We will keep you updated on your order via the email provided to us at check-out.
5 DELIVERY INFORMATION
5.1 The Products will be emailed to the email address specified in your order. Please make sure you provide the correct email address and contact details as incorrect shipping instructions may delay the delivery of the shipment and we may have to bill you for a second delivery attempt or even miss the shipment.
